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Awesome Hobbylink japan XD

PostPosted: Sun Jan 13, 2013 3:36 pm
by mochi.kochi
For christmas, I received a Himura Kenshin figure from my brother. But when I opened it I found some stuff

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Hand joint broken and a crack at the top of the sheath.

So my brother emailed hobbylink about the damage and sent pictures with it. And after the christmas holidays they sent an email that my brother told me they would send replacement parts.

And this came in

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A WHOLE NEW SET XD

*Brief moment of total excitement*

Apparently they did say in the email that they would send a new set and my brother just told me something else.

Yeah, just wanted to share my little piece of excitement.

Thanks for taking your time for reading this :>
Mochi

Re: Awesome Hobbylink japan XD

PostPosted: Sun Jan 13, 2013 3:37 pm
by Evelien
That is some awesome service :D

Re: Awesome Hobbylink japan XD

PostPosted: Sun Jan 13, 2013 3:42 pm
by mochi.kochi
Evelien wrote:That is some awesome service :D


Very very awesome XD

Re: Awesome Hobbylink japan XD

PostPosted: Sun Jan 13, 2013 4:08 pm
by Nella
That's wonderful!

Re: Awesome Hobbylink japan XD

PostPosted: Mon Jan 14, 2013 11:12 am
by richila
Excellent customer service!

Re: Awesome Hobbylink japan XD

PostPosted: Mon Jan 14, 2013 3:59 pm
by EAB
It sure is! What a great company.

Re: Awesome Hobbylink japan XD

PostPosted: Mon Jan 14, 2013 6:25 pm
by Lamia of the Dark
That IS pretty awesome.

What are you doing with the broken one?

Re: Awesome Hobbylink japan XD

PostPosted: Tue Jan 15, 2013 12:03 am
by mochi.kochi
Lamia of the Dark wrote:That IS pretty awesome.

What are you doing with the broken one?


Actually, I was so surprised that they sent a whole set I decided to keep it mint in box. UNLESS I definitely need the hand. But I think I'd leave it in the box as a collection.

As for the hand I'll try glueing the joint back together. If it won't work, he still has other hands :)